![]() ![]() Keep any important documents and your notes about the calls in one place so you have an organized file of everything. When you do reach a live person at the IRS, it’s important to document your call for your own records. Having all of the information you might need ready will help your call go faster and smoother. Any letters or other documentation from the IRS.For that reason, be certain you have all the necessary information available, such as: Once you have an IRS representative on the line, you won’t want to waste your time or theirs. What Information Should I Have Ready before I Call? This is another time when the phones might not be quite as busy. If you can’t call on a Friday after 5, try calling between 7 a.m. Most people are ready to be done with responsible tasks for the week and are getting ready to relax. But as you can imagine, the phone lines light up pretty quickly. Rumor has it that the very best time to call is from 5 p.m. Local offices have taxpayer advocates that take appointments for residents needing tax help. To find the number for your local IRS office, go to this webpage. However, expect long wait times when calling your local office as well. Sometimes contacting your local IRS office can be faster than calling the federal number. Call Your Local IRS Phone NumberĪlong with the main federal IRS number, there are also local IRS offices in many cities. You do have another option that may work as well. I realize this is a long process, but it’s the fastest way to speak to a live person when calling the main number to the IRS. Then press “4” to be transferred to an agentĪt that point, you should be transferred to the “live person” phone queue. ![]() After it asks two times, you’ll get another menu.You’ll be asked to enter your Social Security or Tax ID number.Press “1” for “form, tax history, or payment”.Instead, choose option 2, for “Personal Income Tax”. Doing so will ensure you’re transferred to another automated system. If you’re calling about your tax return, do NOT choose option 1 to find out about your refund. From there, you’ll be asked what your call is about.You’ll get a prompt to choose your language.When you call that number, here’s what you will hear. Your first option is to call the main federal IRS phone number. What Information Should I Have Ready before I Call?.When you need to know how to speak to a live person at the IRS, you’ve got two options. As you can imagine, that creates an environment where it can be difficult to reach a live person at the IRS. IRS phone representatives have heavy workloads, they field 100 million calls every year. You probably won’t be surprised to hear that wait times are usually quite long. When you have questions that the automated system can’t answer, you can find a roundabout way to reach a live person at the IRS. There are many reasons to call the IRS and while the automated system is set up to answer many common questions, not every question can be handled by a computer. ![]()
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